Last Updated: May 25, 2026
Welcome to Avon Ensure. Your privacy is important to us. This Privacy Policy explains how Avon Ensure collects, uses, stores, and protects your information when you use our website or services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Residential or mailing address
- Insurance-related information provided by you
- Communication records and support inquiries
Payment Information
Payments are processed through third-party payment providers. Avon Ensure does not directly store full payment card information.
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics data
2. How We Collect Information
Information may be collected through:
- Website forms
- Email communication
- Phone calls
- Messaging platforms such as WhatsApp
- Customer support interactions
3. How We Use Your Information
We may use your information for the following purposes:
- Providing customer support
- Assisting with insurance-related inquiries
- Processing service requests
- Communicating with you regarding your inquiry or account
- Fraud prevention and security monitoring
- Improving website functionality and service quality
- Complying with legal obligations
Avon Ensure does not provide regulated financial advice or insurance underwriting services.
4. Cookies & Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
We may use third-party analytics services including Google Analytics to understand website usage, visitor behaviour, and performance metrics.
You may disable cookies through your browser settings; however, certain website functions may become unavailable.
5. Sharing of Information
We may share information with:
- Insurance providers or related service partners
- Payment processors
- Technical or infrastructure service providers
- Legal or regulatory authorities where required by law
We do not sell customer personal information to third parties.
6. Payment Processing
Payments for Avon Ensure services are processed by DataXpie Ltd, a company registered in England and Wales.
Payment-related information may therefore be processed through authorised payment processing systems operated or managed by DataXpie Ltd and its service providers.
Avon Ensure operates under the management of DataXpie Ltd.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Comply with legal, security, or operational requirements
Retention periods may vary depending on the nature of the information and applicable obligations.
8. International Data Transfers
Your information may be stored, processed, or transferred across different countries where our service providers, infrastructure providers, or operational partners are located.
By using our services, you acknowledge and agree that information may be transferred internationally where permitted by applicable law.
9. Data Security
We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information against:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Alteration or destruction
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
10. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain data processing activities
Requests may be submitted to: [email protected]
We reserve the right to verify identity before processing any request.
11. Third-Party Websites
Our website or communications may contain links to third-party websites or services. Avon Ensure is not responsible for the privacy practices, content, or security of external websites. Users access third-party services at their own discretion and risk.
12. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
Avon Ensure reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be published on this page with a revised effective date.
14. Contact Information
For privacy-related questions or requests, please contact: [email protected]
